Bureau of Indian Standards App BIS Care

The Bureau of Indian Standards (BIS) is the National Standards Body of India established by the Government of India under the BIS Act, 1986. BIS is responsible for the formulation and implementation of National Standards for goods and services. It also certifies products and services that conform to Indian Standards.

The BIS Care app is a mobile app developed by BIS to empower consumers to verify the authenticity of ISI mark, Hallmark and CRS Registration marks on any item or product. It also provides a platform for consumers to register their grievances or complaints on the matters like poor or sub-standard quality of marked products, misuse of our marks, misleading claims of quality or lacuna in our services.

Features of the BIS Care App

The BIS Care app has a number of features that make it a valuable tool for consumers:

• Verify Authenticity: Consumers can verify the authenticity of ISI mark, Hallmark and CRS Registration marks on any item or product by entering the licence number/HUID number/Registration number appearing on the product or item.
• Know Your Standards: Consumers can get information on any Indian standard, licenses against it and laboratories for this product by using the ‘Know your Standards’ feature.
• Locate BIS Labs and Offices: Consumers can locate BIS labs and offices near them using the app.
• Register Complaints: Consumers can register complaints about poor or sub-standard quality of marked products, misuse of BIS marks, misleading claims of quality or lacuna in BIS services using the app.

How to use the BIS Care App

To use the BIS Care app, consumers need to download it from the Google Play Store or Apple App Store and register their mobile number. Once registered, consumers can use the app to verify the authenticity of products, get information on standards, locate BIS labs and offices, and register complaints.

To verify the authenticity of a product:

1. Open the BIS Care app.
2. Tap on the ‘Verify Licence Details’ option.
3. Enter the licence number/HUID number/Registration number appearing on the product or item.
4. Tap on the ‘Verify’ button.
5. The app will display the details of the product or item, including the manufacturer’s name and address, validity of licence or registration, varieties covered in the scope of licence or registration, brands included and current status of the licence or registration, purity of jewellery article, etc.

To know about a standard:

1. Open the BIS Care app.
2. Tap on the ‘Know your Standards’ option.
3. Enter the standard number or title in the search box.
4. Tap on the ‘Search’ button.
5. The app will display the details of the standard, including its scope, purpose, and contents.

Also play video article below:

To locate a BIS lab or office:

1. Open the BIS Care app.
2. Tap on the ‘Locate BIS Labs and Offices’ option.
3. Select the type of lab or office you want to locate (e.g., Regional Office, Branch Office, Sales Office, Laboratory).
4. The app will display a list of BIS labs and offices near you, along with their contact information.

To register a complaint:

1. Open the BIS Care app.
2. Tap on the ‘Register Complaint’ option.
3. Select the type of complaint you want to register (e.g., Poor quality of marked product, Misuse of BIS mark, Misleading claim of quality, Lacuna in BIS services).
4. Fill in the details of the complaint, preferably with evidences, through a well-designed and convenient forms.
5. Tap on the ‘Submit’ button.

Benefits of using the BIS Care App

The BIS Care app provides a number of benefits to consumers, including:

• Peace of mind: Consumers can have peace of mind knowing that they are buying authentic products that meet Indian quality standards.
• Protection from fraud: Consumers can protect themselves from fraud by verifying the authenticity of products before buying them.
• Empowerment: Consumers are empowered to raise their voice and register complaints about poor quality products and services.
• Transparency: The BIS Care app provides transparency to consumers by providing information on Indian standards, BIS labs and offices, and product certification.

Conclusion

The BIS Care app is a valuable tool for consumers to verify the authenticity of products, get information on standards, locate BIS labs and offices, and register complaints. It is a free and easy-to-use app that can be downloaded from the Google Play Store or Apple App Store.

Resources:

• BIS Care Android App

• BIS Care iOS App

• BIS website