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The Senior Citizen Helpline in India is a toll-free telephone service that provides assistance and support to senior citizens in India. The helpline number is 14567. It is operated by the Ministry of Social Justice and Empowerment and is available 24 hours a day, 7 days a week. The helpline provides a range of services to senior citizens, including information and advice on issues such as healthcare, housing, legal matters, and financial assistance. It also provides emergency assistance in case of accidents or other incidents. If you are a senior citizen in India and need assistance, you can call the helpline for help.
This NHSC Helpline operates in all situations of senior citizens. Mainly queries are categorized in to five areas of operations. There are:
- Information Sharing
- Guidance
- Emotional Support
- Field Intervention
- Others
How To Use 14567 Helpline:
- Dial 14567 from any phone (landline or mobile). The call is toll-free, so you will not be charged for calling the helpline.
- Wait for the call to be answered. The helpline is available 24 hours a day, 7 days a week, so you can call at any time.
- Explain the reason for your call. The helpline operator will ask you to explain the reason for your call and may ask you some additional questions to better understand your situation.
- Listen to the operator’s instructions and follow them. The operator will provide you with the information or assistance you need, or will transfer your call to a specialist if necessary.
- Thank the operator and hang up. Once you have received the assistance you need, thank the operator for their help and hang up the phone.
It’s that simple! The Senior Citizen Helpline (NHSC) is a valuable resource for senior citizens in India, providing assistance and support on a wide range of issues.
This helpline also called as Elder Line and is most useful for elderly people. This is good initiative from Government of India MoJSE and operated by National Institute of Social Defence (NISD). Each and every situations of elderly peoples can be handled by this helpline. There is website of this helpline also. You submit your query & check the status of your query on website also.The link given in resources section.
Resources:
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National Senior Citizen Helpline Website
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National Senior Citizen Helpline Number: 14567
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National Senior Citizen Helpline E-Mail: elderline-india@gov.in
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